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Glossary

Phishing

A fraudulent message — usually email, text, or voice — designed to trick a recipient into revealing credentials, authorizing a payment, or installing harmful software.

Phishing is the most common entry point for financial fraud against wealthy families and their offices. An attacker crafts a message that looks legitimate — mimicking a bank, a law firm, or a known contact — and includes a link, an attachment, or a payment request. The goal is either to steal login credentials or to initiate an unauthorized transfer directly.

Spear phishing is a more targeted variant: the attacker researches the family or office first, then personalizes the message with real names, relationships, or transaction details. A hypothetical example: a family office accountant receives an email that appears to come from the family's estate attorney, referencing an actual trust amendment in progress and asking for a "revised" wire confirmation. That personalization dramatically increases the chance of compliance.

Whaling is spear phishing aimed specifically at senior figures — a principal, a CEO of a family operating company, or a chief investment officer. These attacks often involve spoofed email domains that differ from the real one by a single character. Families commonly implement email authentication protocols and train staff to inspect sender addresses carefully before acting on any financial instruction.

Phishing is inseparable from social engineering: the message creates the false context; the human response completes the fraud. Strong multi-factor authentication limits the damage when credentials are captured, and a documented incident response plan determines how fast the family can act once a breach is detected.

Related Terms

Guides That Use This Term

Family Offices

What Is a Family Office?Do You Need a Family Office?Single Family Office (SFO)Multi-Family Office (MFO)Micro Family OfficeWhat a Family Office CostsWhy Family Offices Exist

Build a Family Office

How to Build a Family Office From the Ground UpStep 3: The Organizational StructureStep 4: Internal vs. Outsourced (Build vs. Buy)The First 90 Days: Turning the Lights OnStep 1: Define the Family Office's PurposeStep 2: Inventory the Family's AssetsStep 5: Hire the Core Team

Investing

How Family Offices InvestDirect InvestingAsset Allocation for Family CapitalThe Investment Policy Statement (IPS)Liquidity, Concentration, and RiskPublic Markets: Equities and Fixed IncomeReal Estate in the Family Portfolio

Operations

Family Office AccountingFamily Office TechnologyFamily Office CybersecurityConsolidated Reporting: One True Net WorthBill Pay, AP, and Financial ControlsFamily Office Software, Category by CategoryBanking, Custody, and Treasury

Governance & Estate

Family GovernanceEstate Planning and Wealth TransferHow Family Offices Manage TaxPhilanthropy and the Family OfficeThe Family ConstitutionSuccession: The Office After the FounderPreparing the Next Generation

Industry

Careers in Family OfficesHow the Family Office Industry Is ChangingFamily Offices and Regulation

Roles & Staffing

Family Office Roles & Staffing, MappedFamily Office CEO / President / Managing DirectorChief Investment Officer (CIO)Portfolio Manager / Investment DirectorAsset Manager (Real Assets)Chief Financial Officer (CFO)Controller

Comparisons

Single vs. Multi-Family OfficeFamily Office vs. Wealth ManagerFamily Office vs. RIAFamily Office vs. Private BankFamily Office vs. Financial AdvisorFamily Office vs. Hedge FundFamily Office vs. Private Equity Firm